Straight forward explanation and fix for your missing Realtek HD Audio Manager and mic problems for Windows 10.
Read the comments! If Your sound is not working… the script is below. Watch video and read along.
(*This solution is for desktops only and non-outdated motherboards and OS where manufacturer support services are still available. Only once have I known for it to work for a laptop. This solution will work and if it does not work, there may be other factors/variables affecting the system. If it does not work, try uninstalling the drivers completely and then install the motherboard drivers afterwards.)
I spent hours trying to solve this issue for myself and there were no good references to it online. I checked forums and tech sites. Once I figured it out, I realized there needs to be something on the internet to help people with this problem, cause it took me forever! So I made this video, I hope it helps you save hours of your time.
“Hello everyone, having problems with getting the Realtek HD Audio Manager to work on Windows 10, 64 bit, even after downloading the updated Windows 10 64 bit drivers from Realtek and installing? Is it still missing from your taskbar icons in the lower right? No way to access and no response from it, even if you go to the Realtek folder and click on the Realtek HD Audio Manager application file – RtkNGUI64? Can’t figure out why it’s not coming up?
If your sound card chip set is on your motherboard, and the Realtek HD Audio Manager is not working, then your motherboard actually does not support the version of Realtek audio drivers you have just downloaded and installed from the Realtek website.
You need to go to your motherboard manufacturer’s website and get the custom Realtek drivers that they created just for your motherboard and sound chip set. These drivers will work. They’ll solve your problem. These are the drivers you are looking for.
First you need to get your motherboard’s name by going to Windows Menu, type CMD, which stands for Command promt, type “wmic basebaord get product” (baseboard is motherboard), now you have the name of the motherboard.
Copy and paste the name of the motherboard, go to google, paste or type it in, find the link for your brand’s website…
Find the audio drivers on the website and download. If you only are running the sound chipset off your motherboard and that’s it, you might be able to just install and be good to go. If you want to do more of a clean install, you can uninstall the drivers, and then reinstall the new ones you just downloaded.
This will work and you’ll be back on your way to gaming and watching your media!
Now if you have mic problems and a third party sound card, like a creative labs with soundblaster software additionally installed above and beyond the realtek with 5.1 audio ports in the rear, and a headset and mic port in the front, connected to the third party sound card, and you also have the Sound card chip set on the mother board, which probably has an optical port, you will still need Realtek downloaded and working simultaneously with your third party sound card management control software as well. Many times if this is not done right.. The realtek hd audio manager will not work properly and the mic’s wont work.
In my next video I will show the proper installation process to avoid any conflicts and have use of all your audio ports.”
I have two sound cards, one on the motherboard and one in the PCI slot. Have to uninstall all drivers and then download Realtek HD Audio manager for the integrated motherboard sound card first, then then drivers/audio manager for the sound card in the PCI slot second (such as Sound Blaster), if you have two cards. This should make it work.
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